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Description:

Launched by Dame Natalie Massenet in 2000, Net-A-Porter shook up the luxury market and proved that the customer was willing to buy high-end fashion online.

The company has gone on to become is the world’s premier luxury online fashion retailer, offering clothes, accessories and beauty from over 800 of the world’s most coveted designer brands.

Massenet stood down from the business in 2015 following its merger with Italian etailer Yoox to create the Yoox Net-A-Porter Group, which is headed up by Yoox founder Federico Marchetti.

For more news about Net-A-Porter, see our related stories below company information.

Company Information
Segments / Shopping Categories:
Womenswear; Activewear; Beachwear; Swimwear; Bridalwear; Accessories; Bags; Jewellery; Watches; Beauty; Skincare; Kidswear
Parent Company/Key Investors:
Yoox Net-a-Porter Group; Richemont
Payment Methods:
Debit card; Credit card; American Express; PayPal; Gift card
Delivery Options:
Standard delivery; Premiere Daytime delivery; Premiere Evening delivery
Number of Countries Shipped To:
170
Key Countries Shipped To:
UK; US; Germany; Italy; Spain; France; Australia; Singapore
Annual Order Number:
9.5m (2017) (Across all YNAP)
Average Order Value:
€328
Number of Active Customers:
3.1m (2017)
CONTACT INFORMATION
Head Office Address:
1 The Village Offices, Ariel Way London W12 7GF
Website Traffic:
842.2 million visits annually
KEY EXECUTIVES:
Founder:
Natalie Massenet
Chief Executive:
Federico Marchetti
Managing Director:
Alison Loehnis
Creative Director:
Chiara Mestre
Chief Marketing Officer:
Chief Marketing Officer
Buying Director:
Lea Cranfield
Chief People Officer:
Deborah Lee
Head of Sustainability:
Giorgia Roversi
Social Media:
Twitter:
View Twitter
Instagram:
View Instagram
Facebook:
View Facebook
Linked-in:
View Linked-in
Apple App Store:
View on App Store
Google Play Store:
View on Google Play
Key Brands Stocked:
Gucci; Tom Ford; Prada; Canada Goose; Saint Laurent ; Balenciaga; Burberry; Givenchy; Valentino; Chloe; Fendi
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