Farfetch is an online luxury fashion retail platform that sells products from more than 3,000 brands from around the world and was founded in 2007 by the Portuguese entrepreneur José Neves. As well as the marketplace, Farfetch has partnerships with some of the world’s leading luxury brands and department stores, including Harrods and Chanel, with whom it is working on optimising its stores for the digital era.
In 2016 it bought premium boutique Browns which it uses as a testbed for its omnichannel technology, Store of the Future. In 2017 Net-A-Porter founder Natalie Massenet joined the business as an investor and non-executive co-chair.
Last year Farfetch floated on NYSE in a $5.8bn move and in February it revealed gross merchandise value of $1.4bn throughout 2018.
Head Office Address: 211 Old Street, London, UK EC1V 9NR The Red Barn, Marchants Close, Hurstpierpoint BN6 9UZ 11 Broomwater, Teddington TW11 9JG
Website Traffic: Last 6 months: 18.84m visits on desktop & mobile web (Source: SimilarWeb)
Segments / Shopping Categories: Womenswear; Menswear; Kidswear; Activewear; Beachwear; Lingerie; Accessories; Bags; Footwear; Jewellery; Watches
Parent Company/Key Investors: JD.com; Eurazeo; IDG Capital; FJ Labs; Jose Marin; Vitruvian; The Chaloub Group
Group Companies: Stadium Goods; Brownsfashion.com
Number of Brands Stocked: 3,200
Key Brands Stocked: Gucci; Prada; Burberry; Fendi; Chloe; Givenchy; Saint Laurent
Payment Methods: Debit card; Credit card; American Express; PayPal; Apple Pay; AliPay; UnionPay;
Delivery Options: DHL Express delivery; UPS Standard delivery; UPS Express saver delivery
Number of Countries Shipped To: 190
Key Countries Shipped To: UK; USA; Australia; China; UAE; India; Canada
Inseason Full-price: Yes
Marketplace / Aggregator: Yes
Annual Order Number: 2.9m
Average Order Value: £584.60
Number of Active Customers: 1.35m
Chief Executive: Jose Neves
Buying Director: Holli Rogers (Chief Fashion Officer)
Design Director: Ronojoy Dam (Creative Brand Director)
Marketing Director: Sameera Hassan