John Lewis extends Christmas delivery options for last minute shoppers
John Lewis has extended its next day home delivery service on orders taken up until 4pm tomorrow, 22 December, while Click & Collect orders up until midday on 23 December can be picked up on Christmas Eve.
John Lewis has also announced its biggest ever day for Click & Collect, with the number of parcels processed on both Sunday 18 and Monday 19 December up 25% on last year. Collection is available from over 360 John Lewis and Waitrose stores.
Pippa Wicks, Executive Director for John Lewis said: “While some retailers closed their delivery windows early, we’ve been able to extend ours even closer to Christmas - which is great news for all those last minute shoppers.
“Our teams are working flat out to guarantee customers’ deliveries before Christmas and, while we have great capacity, slots are limited so book soon to avoid disappointment.”
As well as steady orders online, John Lewis has seen a leap in footfall across its stores, with last week’s customer numbers up 26% compared to last year.
The retailer has also introduced its longest ever returns period, with items purchased on or since 27 September 2022 eligible for refunds until 28 January 2023.