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Oh Polly’s London deliveries just became carbon-free thanks to Packfleet

Chloe Burney
11 July 2023

Global womenswear e-tailer Oh Polly has joined forces with the all-electric courier Packfleet to give London-based shoppers carbon-free deliveries.

With the help of Packfleet’s technology, customers within the M25 can have their clothes delivered straight to their doorsteps while following every step of their parcel’s journey.

On delivery day, customers will have the option to change their shipment options, including the delivery time, the address and where to leave the package.

Alix McShane, Head of Customer Service at Oh Polly, commented: "We’re really excited about our partnership with Packfleet! It gives our customers in London a lot more control, as they’re able to select a 1-hour delivery window and change their shipping address to suit. They also have access to advanced real-time tracking and instant support in the rare event something does go wrong."

Packfleet has recently become B Corp Certified, with every vehicle being charged with 100% renewable energy and drivers being paid 30% higher than the industry average. The social-first retailer’s switch to an all-electric courier comes as the capital faces unprecedented levels of air pollution, partly due to petrol vans.

Packfleet's Founders

Tristan Thomas, CEO and Co-Founder of Packfleet, added: "Fashion is often considered to be one of the worst industries for the planet, so it’s welcoming to see Oh Polly implementing positive changes, from installing solar panels at the Bromborough warehouse and office to their regular charitable donations.

"Now, Oh Polly is looking to perfect their customer experience with carbon-neutral, customer-focused deliveries. Customer interaction is the most important bit for repeat business, and our merchants trust us with the final part of their sales.

"We’re proud that Oh Polly has shown faith in us, and we’re delighted to be working with a brand that shares our values for sustainability and ethics."

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