John Lewis appoints Chief Transformation & Technology Officer

The John Lewis Partnership has appointed Zak Mian as its new Chief Transformation and Technology Officer, effective 7 November 2022.

In his new role, Mian will lead the company's transformation, technology and change teams.

Mian joins the John Lewis Partnership from Lloyds Banking Group, where he most recently served as Group Transformation Director and led the digital transformation of the bank.

Mian is John Lewis' first executive level appointment focused solely on transformation and technology, which aims to strengthen the company's transformation capability.

Sharon White, Partner & Chairman of the John Lewis Partnership, said: “I’m delighted that Zak is joining the partnership. He brings a wealth of experience and an impressive background in business transformation and has a strong sense of purpose, which make him a great fit for the partnership.”

Zak Mian, newly appointed Chief Transformation and Technology Officer, said: “I’ve admired the partnership and its purpose for a long time so I’m delighted to be joining. I’m really looking forward to helping shape an environment in which partners can do their best work, enable the transformation of our business through technology and deliver great experiences for our customers.”