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Hermes to create 10,500 new jobs as online shopping booms
20 July 2020

Delivery giant Hermes will create more than 10,000 new jobs in the UK as it invests £100 million to meet the demand from a massive spike in e-commerce as a result of the coronavirus pandemic.

The company will take on around 1,500 new full-time staff, including workers at its Yorkshire head office, warehouse staff, and drivers. It will also create another 9,000 opportunities for self-employed couriers up and down the country.

Hermes said it expected the growth in online shopping to continue even though high street stores have been permitted to reopen.

“The pandemic has expedited the already phenomenal growth of online shopping and we see no sign of this changing,” said CEO Martijn de Lange.

Hermes said it is preparing for a massive Christmas season, and expects to carry around 3.5 million parcels a day during the period, nearly double last year.

“As a result, it is important that we have the right infrastructure and people in place to support this,” said de Lange.

“This is good news for the many people who have sadly had their income affected and we are pleased to be able to support the UK economy with so many jobs at this time.

“In that first fortnight of lockdown we had thousands of applications from pub staff, chefs, children’s entertainers, dog walkers, pub singers, beauticians, hairdressers, pilots and many, many others. We look forward to welcoming our new recruits over the coming weeks.”

Hermes UK said it had already invested more than £30 million in its operations, part of which was used to open 90 new sub-depots, and buy new vans.

The news is in stark contrast to that coming from the high street in recent days with Marks & Spencer, Ted Baker and Harvey Nichols all announcing job cuts. Earlier Harrods and John Lewis were among those to announce redundancies.

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