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Harrods’ hallowed halls welcomes The Handbag Clinic

Chloe Burney
01 September 2023

The Handbag Clinic, the handbag restoration and luxury reseller, has partnered with world-famous department store Harrods to launch an in-store concession.

Leading innovators within luxury aftercare, The Handbag Clinic, has today brought its full range of repair and restoration services to Harrods Knightsbridge. This new service enables clientele to shop consciously by prolonging the life of their luxury leather goods.

This partnership is perfectly aligned with Harrods’ sustainability strategy, dubbed ‘Harrods Path', dedicated to encouraging conscious buying and aftercare behaviours. What’s more, customers can shop with confidence knowing there are aftercare options that exceed standard warranties.

Josie Gardner, Head of Accessories and Shoes at Harrods, commented: "As one of the world’s leaders in luxury, at Harrods, we are passionate about guaranteeing our customers have access to the highest quality products and specialised services in the industry.

"The Handbag Clinic are trailblazers in restoration and rejuvenation services and provide the best opportunity to extend the lifecycle of our customer's cherished items, ensuring their pieces stay in beautiful condition, for longer."

Customers can visit The Handbag Clinic, which restores over 700 handbags a month, on the fifth floor within ‘Shoe Heaven’. It replaces the existing shoe-repair service, enriching the offering to a wider range of services for a full range of luxury leather goods.

From tears to scuffs, the dedicated team of artisans combine the finest craftsmanship, technology and innovative techniques to achieve the "seemingly impossible".

Customers can drop their leather goods in-store where an aftercare specialist will assess and book the repairs. Then, clients will have the option for home delivery or collection. Prices are bespoke and start from £19.95 for minor stitch work and go up to £600 for complex exotic restoration.

What makes The Handbag Clinic a leader in its field is its specialist brand-specific restorations, such as the restoration of Louboutin shoes’ signature red sole or hand dyeing the rope finish for a Balenciaga City.

The Handbag Clinic’s CEO and Co-Founder, Charlotte Staerck, said: "We could not be more excited to partner with Harrods. As world leaders in luxury and service, they understand that luxury is a promise of longevity and should mean lifelong.

"Through our partnership we hope to deepen the aftercare offering, empowering luxury investors to shop more sustainably and enjoy their purchases for longer, preserving them for generations to come."

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