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E-commerce has come of age and with it a revolution is underway in both the pre- and post-purchase realms. AI, VR, live shopping, personalisation, elevated delivery and returns options are all contributing to a dramatic shift in customer experience and expectations.

Join us on 13th September at The Hoxton Holborn, for LIVE! A new era for Fashion e-commerce, to explore the areas of innovation brands and retailers should focus on to meet the demands of today's consumer and drive their business forward for the future:

  • Live and Social Shopping – the dynamic new sales channels to add to your mix.
  • Personalisation - from tailored on-site suggestions to post-purchase communications, why being generic no longer cuts it.
  • Deliveries and Returns – levelling up the post-purchase experience to build loyalty and drive efficiencies.
  • Scaling up – how small and mid-size brands can offer world-class experience with the right partners and tech.

The programme is as follows:

11:00 Arrivals, Coffees & Cookies

11:30 Welcome from Lauretta Roberts, Editor in chief of

11:40 Opening address: Matt Truman, Executive Chair and Co-founder, True: The technology and innovations that will drive e-commerce in 2024

12:25 Leveraging AI and Live Shopping: Tatiana Wolter-Ferguson, Co-founder and Rachel Reavley, Adviser, Hardly Ever Worn It

13:10 Lunch & networking

14:10 The International opportunity: Presented by Matt Fullard, Director Business Development Noatum and Jay Mulcahy, Director of Warehousing & Logistics Hugo Boss

15:10 Story telling and curation: Blending content and commerce for an enhanced customer experience. Lucinda Chambers and Serena Hood, co-founders, Collagerie

16:00 Gaining growth through gaming – the new way to engage and convert consumers: Simonas Sturys Head of Marketing of Nordcurrent, the international mobile games publisher and developer of Pocketstyler

17:00 In Conversation with: Paula Stewart and Kirstie De Stazio, Co-founders, Albaray, on launching a digital-first brand.

17:45 Closing remarks

17:50 Cocktails & Canapés

19:00 Close of Event

VENUE ADDRESS: The Hoxton, 199-206 High Holborn, London WC1V 7BD LIVE! is FREE to attend and is open to senior leaders with decision-making responsibility including Senior manager, head of department, Director, VP and C-Suite / Founder from fashion brands and retailers.

Please email [email protected] if you would like to be considered for a ticket. 



By sponsoring this event, you will benefit from the opportunity to directly interact with prospects or current customers, place you as a thought-leader on a topic that meets your business objectives via our carefully curated panel discussions, and give your brand valuable exposure to our highly engaged audience via our content and social channels.

To discuss sponsoring this event, please email [email protected]


Sponsored by

Noatum Logistics



pocket Styler


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