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Surge in online shopping to spark avalanche of Christmas returns

Daily Telegraph
21 December 2020

Presents worth a record £6.9bn will be sent back to depots after Christmas as millions of people chuck out unwanted gifts following this year's unprecedented online shopping binge.

The spike is down to the boom in e-commerce this year, as well as lockdown restrictions in the run-up to Christmas, which have left shoppers with no choice but to shop online.

Read the full story on The Daily Telegraph.

Read More

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Finance
The Very Group reports record full-year revenue and profit growth
Jeremy Lim
19 October 2021

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Fashion
J&M Davidson makes London retail return with Burlington Arcade flagship
Tom Bottomley
14 August 2025

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Brands & Designers
Matches is back, ushering in the 'future of luxury'
Chloe Burney
17 December 2025
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