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River Island to temporarily close Milton Keynes distribution centre

Tom Shearsmith
26 March 2020

River Island has announced that it will be temporarily closing its distribution centre in Milton Keynes, as a result of the coronavirus outbreak. 

The high street retailer made the announcement on its press instagram page, with preparations for the temporary closure to be completed this week. All existing orders will be fulfilled, but any new online orders will not be processed until the distribution centre re-opens.

In a statement, River Island said: "The government has said online retailers can "operate normally", but COVID-19 is serious and nothing feels normal at this moment. As a business driven by the love of fashion, we don't say it often, but some things are just more important.

"We need to put our people first and so we've made the decision to temporarily close our Distribution Centre. This will help protect our teams and make sure they can do the right thing to keep their families and community safe."

Its CEO Will Kernan added: “I am proud of the dedication of the River Island workforce in response to the huge challenges that we are all facing. The difficult choices we have made are to protect the health of our employees who are crucial to the long-term success of our business. I am saddened that this decision will have an impact on customers and partners and apologise for the inconvenience that they will experience until we re-open.

I cannot say how long this closure is likely to remain in place, however we will be working to re-open as quickly as possible whilst strictly following government advice to ensure the safety of our communities. In the meantime, I would encourage customers to join our online social community where we will be in regular contact to ensure that we all stay connected and everyone can be updated about developments.”

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