GXO expands shared warehousing service GXO Direct on a global scale

GXO Logistics has announced the global expansion of its GXO Direct shared warehousing service, which enables small and medium sized brands and retailers to access world-class omnichannel fulfillment and returns management at a low cost.

The GXO Direct service draws on the combined capabilities, capacity and expertise of GXO and Clipper, which was acquired by GXO last year. In addition to the fulfillment and returns management service, GXO Direct enables brands to expand sales into new channels, including e-commerce, and by sharing resources the service helps achieve economies of scale, reduce costs, minimise environmental impact and deliver a better customer experience.

“Now more than ever, businesses are looking for cost savings, flexibility, and an experienced partner that will accelerate their growth, while delivering an exceptional customer experience,” said Bill Fraine, Chief Commercial Officer, GXO. “Whether a start-up or a blue chip, companies want capacity, technology and expertise to fuel growth while minimizing operating costs. Every day, we meet that need with GXO Direct. It’s shared warehousing made easy.”

GXO Direct UK benefits and capabilities include:

• Flexible space: On-demand services scale up or down – ideal for seasonal spikes – with transparent, pay-as-you-grow pricing and nationwide coverage
• Fast onboarding: Bespoke solutions, with easy onboarding by dedicated experts to go live in a matter of weeks
• Cost-effective: Shared access to technology and workforce management lowers costs
• Repairs/Refurbishment: Repair services to optimize returns for resale and ESG expertise to enhance sustainability
• Returns Management: An agile, cost-effective solution that helps maximize the value of returned items and increase operational efficiency

In the UK it also gives brands access to GXO's retail services including Clicklink, offering next day click & collect, and Technical Services, access to the leading specialist in reverse logistics.

In the UK & Ireland, Clare Davies, formerly Deputy Chief Operating Officer of Clipper, will lead the new GXO Direct division. GXO Direct in the UK currently includes 30 sites covering the entire UK and serves companies of all sizes across nearly every sector, including Liberty of London, Sosandar and many others.

“GXO Direct reflects the best of GXO and Clipper, pairing the expertise and global reach that allows brands to grow with an agile approach tailored to companies of any size, from the acorns to the oaks,” said Davies. “By removing cost and complexity, we make everything simpler, serving as a one-stop shop providing all the space, value added services and leading-edge technology that companies need to grow while exceeding their customers’ expectations.”