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Former Marks & Spencer clothing boss joins Costa Coffee as CEO

Lauretta Roberts
20 November 2019

Former Marks & Spencer clothing boss Jill McDonald has been appointed by Costa Coffee as its new chief executive.

McDonald left the high street stalwart in July after criticism from M&S chief executive Steve Rowe over the performance of key clothing ranges and errors which saw popular products, in particular jeans, run out of stock.

Prior to joining M&S, she was the chief executive at bikes and car parts business Halfords for two years until 2017. She was also previously UK CEO at McDonald’s, where she worked from 2006 until 2015.

Costa Coffee, which was purchased by Coca-Cola for £3.9 billion, announced that she will replace current chief Dominic Paul at the end of this month.

The soft drink giant hailed Paul for leading the chain, which has more than 2,600 UK coffee shops, through a “strong growth phase” after the takeover.

Jill McDonald said: “I have long been a fan of Costa and have watched the company grow in the UK and far beyond.

“I look forward to joining the Costa leadership team and building on the great foundation and growth potential in the business.”

Jennifer Mann, president of global ventures for The Coca-Cola Company, said: “I am excited to welcome Jill to the Costa family. Her track record, depth of international experience and excitement about joining our business makes her an ideal leader to build on the great work of Dominic and the rest of the Costa team.

“Dominic led a significant reshaping of Costa’s international footprint, the expansion of the brand across multiple new platforms and a wide-ranging reset of the core UK business strategy.”

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