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size? and Nike team up to enhance online shopping experience

Tom Bottomley
03 July 2019

Sneaker specialist size? has this week launched a new technology in an exclusive partnership with Nike that aims to revolutionise the shopping experience for sneaker lovers.

The new "size? Experts" service utilises the expertise of retail technology company, Hero. Customers shopping online at can connect with their local participating size? store to chat all things trainers.

Through chat services, "size? Experts" allows a chance for the online customer to see the finer details on Nike products such as materials and colour. Store staff are not only able to message the customer, photo share and livestream products, but can also allow the customer to book an appointment to meet their ‘size? Expert’ in store for further guidance.

Nike has trained over 50 members of size? store staff across 14 locations to provide this best in class service. Being able to connect directly with in-store staff provides a much more personal shopping experience - offering real-time product information, stock availability, sizing guidance and styling advice whilst they shop online at home or on the go.

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