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Primark introduces self-checkout to speed up checkout queues

Jeremy Lim
20 September 2022

Primark has confirmed it will continue to introduce self-checkout services in select stores as it aims to reduce queueing time in stores.

The fashion retailer said shoppers will have to scan the barcode on their receipt on a scanner by the exit, at which point the security doors will open to let them out.

A Primark spokesperson said: "Earlier this year we launched a trial of self-service checkouts in our Sheffield and Northampton stores. The response so far has been really positive, especially from customers who are short on time or making smaller purchases.

"We’re rolling the trial out to our West Bromwich, Kingston and Coventry stores in the coming weeks to help us understand further the benefits that self-service checkouts bring."

This month, Primark launched its first collection of nightwear, underwear and base layers designed to relieve symptoms such as hot flushes and sweating that are associated with menopause.

Priced from £7– £12, the new collection uses the latest product innovations including anti-flush technology, cooling yarn, odour control, and temperature control.

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