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Over 100 retail leaders sign up for the Retail Trust Leaders’ Summit

Tom Shearsmith
01 November 2021

ASOS, Primark, John Lewis, Harvey Nichols and Tesco are among the retailers signed up to the Retail Trust's Leaders Summit, aiming to improve staff wellbeing and attract new people to the industry.

More than 100 retail HR leaders have already signed up for the charity's free event on 9 November, where they will look at staff wellbeing, amidst an all-time high number of job vacancies and waning levels of job satisfaction.

The Retail Trust’s Leaders’ Summit will be led by speakers including Nick Davison, Head of Wellbeing at John Lewis, Helen Dickinson, Chief Executive Officer at the BRC, and Leon Donald, a DE&I ambassador at Tesco. It will explore how retailers can improve mental health, better embrace diversity and inclusion, and attract much-needed new staff.

TV presenter Davina McCall will also call on retail employers to tackle the taboo around the menopause by creating more open workplace cultures.

Nick Davison, Head of Wellbeing at John Lewis, said: “The COVID-19 pandemic has challenged the whole of society in ways we probably could not have imagined before last year and the retail industry has had to operate through the most uncertain of times. There has never been a better time for us to show a collective leadership and share best practice to support our people.”

Chris Brook-Carter, Chief Executive Officer of the Retail Trust, added: “Retailers are facing significant HR challenges to guarantee a successful future for their businesses and the industry in general. Wellbeing among retail staff is falling following much upheaval over the last 18 months, and this is contributing to huge shortages of workers as employers struggle to attract the talent they need.

“Our people’s hope, health and happiness should be placed at the heart of how we operate as an industry, but this will only be possible if we make a commitment to better look after one another and with it, the future of UK retail. We have brought together industry leaders and experts to address the issues facing employees with HR professionals from across the sector, so that we can ask what kind of industry we want to work in and how we support those that have kept the wheels of retail turning in such difficult times.”

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