New technology to allow retailers to read high body temperatures


Checkpoint Systems, a global leader in source-to-shopper solutions, has launched SmartTemperature to provide fast and accurate alerts to high body temperature readings.

As businesses around the world respond to the growing need to protect employees and customers, and the need to re-open businesses, technology develops are needed to provide reassurances that as much consideration as possible is taken towards health and safety.

New technology is providing managers with actionable insights will enable brands to position themselves as highly responsible and give their customers peace of mind.

SmartTemperature utilises AI facial temperature measurement sensors, powered by intelligent analysis algorithms to quickly assess whether an individual has a fever from a 4 metre distance.

The technology allows the tracking of up to 10 individuals’ temperature at a time, with the accuracy of up to -/+ 0.3°C, the solution takes the temperature on the face of the individual helping to minimise false alarms.

The devices use audio-visual alert when detecting high temperatures, which are delivered via tablet or desktop so that business leaders can make live, accurate decisions to reinforce safeguarding measures.

Mike French, UK Business Unit Director at Checkpoint Systems commented: “The COVID-19 pandemic has changed how we live, where we go and how we shop. Many businesses are asking: What are the best practices I can put in place in my retail store, offices, warehouses and workplaces to keep my employees and customers safe?

“With some businesses closed and others open, they are looking at how they can safeguard their employees and customers today and in the future.

“Supporting their commitment to creating a safer, cleaner and healthier place to work and shop, our new SmartTemperature solution provides users with real-time, accurate facial temperature readings to identify and mitigate risk, and provide a safe environment for all.”

The Government has released a full list of “non-essential retailers” permitted to open from 15 June – but Minister for the Cabinet Office Michael Gove has told shoppers to expect a very different experience, including not being able to try on clothes.

Shopping centres, such as Westfield has announced it has robust plans in place for the full re-opening of its Westfield London and Westfield Stratford City shopping centres when lockdown restrictions are potentially relaxed in June. has created a dedicated hub for COVID-19 news, with information on store re-openings, financial information and business advice.