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New Look confirms head office restructure with 70 redundancies

Sophie Smith
21 March 2023

New Look has confirmed it is looking to make around 70 redundancies at its London and Weymouth head offices, in a move that aims to "better reflect and support the growth" of its omnichannel business strategy.

The company currently employs 1,200 people across its two head offices. Those affected by the redundancy process will enter a consultation period, with New Look making it a “priority” to support those impacted by the decision.

The business also emphasised that the "redundancies do not reflect the hard work and dedication" of anyone who works at its Support Centres.

A spokesperson for New Look told TheIndustry.fashion: “New Look has changed significantly in recent years, having accelerated our ecommerce-business and reduced our store estate. As such, we have reviewed our operating model and structures, and we are making certain changes to our ways of working, to better reflect and support the growth of our omnichannel business.

“As part of this, we are proposing changes to our team structures, which regrettably, we expect to impact some roles at our Weymouth and London support centres. We will shortly be entering a consultation period with affected colleagues and our priority is to support them during this time.”

Last month, New Look announced its plans to axe the night shift at its North Staffordshire warehouse - putting 503 workers at risk of redundancy. The retailer said it was hoping to re-employ some of the employees affected as it hires an extra 300 staff on the expanded day shift.

New Look also recently revealed it is shutting around seven stores, although it said this was part of normal business, with two also being opened before Christmas 2022.

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