Net-a-Porter confirms new CEO amid wider leadership appointments

Net-a-Porter has announced key new appointments to its leadership team, following the luxury fashion destination’s acquisition by Mytheresa in April 2025, and the forming of the new LuxExperience group.

Heather Kaminetsky comes in as the new CEO of Net-a-Porter, responsible for defining and driving a re-energised customer proposition.

Kaminetsky joined Mytheresa in 2021 as President North America and helped to drive "tremendous growth" in the US and Canada.

She held multiple executive positions at various companies before joining Mytheresa, including at Net-a-Porter, where she was previously Vice President Global Marketing until 2016.

Michael Kliger, CEO of LuxExperience, said: "Heather's appointment as CEO combined with the newly formed management team, marks an exciting new chapter for the business.

"Her deep understanding of the Net-a-Porter customer from her previous tenure, combined with her proven track record of driving significant changes and growth, makes her the natural leader to re-energise the customer proposition of the brand and streamline the business for future financial success."

Kaminetsky added: "It's an honour to lead Net-a-Porter, a brand that I feel closely connected with and has always set the standard for fashion, discovery and exceptional customer service. I look forward to working alongside our talented teams and partners around the world as we build the next chapter of Net-a-Porter's exciting journey."

Brigitte Chartrand also joins Net-a-Porter as Chief Buying and Merchandising Officer. She was previously Vice President of Womenswear & Kidswear at SSENSE.

Meanwhile, Claudia Plant is returning to Net-a-Porter as Chief Brand & Customer Officer, overseeing marketing, brand and content. Having joined Net-a-Porter as a co-founder and its first employee in1999, Plant was "pivotal from the outset" in establishing the brand's distinctive voice, identity and editorial spirit that redefined luxury fashion online.

Plant was most recently CMO at Stella McCartney, and prior to that held senior executive positions at Hunter and Burberry.

Jeffrey Trosch has been promoted to President North America, overseeing marketing, personal shopping and PR in North America. Most recently, he served as Marketing Director and Country Lead for North America. His previous experience includes communication roles at Shinola and Moët Hennessy.

Additionally, Chris Chan has been promoted to President APAC, overseeing marketing, PR and personal shopping in the region. Chan has a strong history with the company, having served as Marketing & Communication Director APAC at Yoox Net-a-Porter for the past three years.