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N Brown promotes people and sustainability boss to new COO role

Sophie Smith
14 January 2026

N Brown Group has appointed Natalie Rogers to the newly created position of Chief Operating Officer, as the company focuses on operational efficiency and execution in its next phase of growth.

Rogers joined N Brown in 2024 as Chief People & Sustainability Officer, having since led initiatives related to the group's business transformation, including the development of a new operating model and a multi-year cultural programme.

Natalie Rogers, Chief Operating Officer at N Brown, said: "I’m very pleased to be taking on this new role at an exciting time for N Brown, as we look to accelerate our business transformation.

"Over the past two years, I’ve had the opportunity to gain a deep understanding of the business and to help shape the operating model, transformation priorities and culture. I’m looking forward to building on this work and supporting the delivery of our strategy for customers, colleagues and shareholders."

The creation of the COO role attempts to enhance operational oversight across people, technology, and supply chain functions, supporting alignment between strategy and performance.

The position is also aimed at facilitating faster decision-making, improving operational efficiency, and ensuring consistent execution as the group develops its digital and financial services capabilities.

In her new role, Rogers will apply her experience in managing organisational change and cultural initiatives to support N Brown’s ongoing transformation efforts.

Steve Johnson, Executive Chair and Group CEO at N Brown, said: "Providing the best possible experience for our customers starts with having an efficient, well-aligned and effective business. The creation of the Chief Operating Officer role reflects our focus on end-to-end execution of our transformation strategy.

"Natalie has a proven track record of delivering large scale organisational change both within N Brown and across other organisations, making her ideally placed to drive forward operational efficiency."

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