M&S debuts resale platform on eBay with pre-loved fashion focus

Marks & Spencer has today launched a dedicated clothing resale service in partnership with eBay, which will see customers trade in their pre-loved clothing, footwear and accessories through a new official M&S x eBay store.

Powered by resale partner Reskinned, pre-loved items are now available to purchase, with 15% of profits going to Oxfam.

The partnership with eBay is part of M&S’s Another Life initiative, which underscores its Plan A sustainability strategy across fashion, home and beauty.

Customers can now complete a short form on the M&S website, or scan QR codes in stores, to send pre-loved items free of charge via courier to Reskinned.

For each return that includes at least one M&S-labelled item, customers receive £5 off a spend of £35 or more on fashion, home or beauty products online at M&S.com, which is valid for four weeks from the date of issue.

Items that can be worn again are professionally cleaned, repaired and listed by Reskinned on the M&S x eBay store. Items that cannot be resold will be responsibly repurposed or recycled.

Monique Leewenburgh, Director of Sourcing and Technology in Fashion, Home & Beauty at M&S, said: “At M&S, we are committed to supporting customers to do the right thing and are playing our part in reducing textile waste. We’re delighted to be partnering with the pre-loved experts at eBay and Reskinned to launch a dedicated resale platform.

“This not only offers more ways for customers to give items Another Life, but also an opportunity for customers to purchase items they might have missed from previous seasons - which are pre-loved.”

Kirsty Keoghan, GM, European Fashion at eBay, commented: “For nearly three decades, eBay has partnered with fashion brands to help them sell seamlessly at every stage of the inventory lifecycle, while championing the principles of recommerce and the circular economy.

“M&S is a beloved British institution, known for its enduring quality and style, and a staple in wardrobes across the UK. Welcoming M&S to the eBay marketplace represents an exciting milestone in our mission to make circular fashion more accessible, appealing and scalable.”

Circular Economy Minister, Mary Creagh, added: “Our Plan for Change is focused on cleaning up Britain, ending our throwaway culture and ensuring that the 700,000 odd tonnes of clothes we throw away each year are worn more.
“Only government and businesses working together can stop fashion costing the earth, which is why I welcome this new initiative from M&S – a great way for consumers to be rewarded for providing a new home for old favourites.”