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Moncler apologies to customers following cyber attacks

Tom Shearsmith
19 January 2022

​Italian luxury fashion brand Moncler has apologised to its customers following a cyber attack which led to some customer data being published on the dark web.

Following press reports in late December 2021, Moncler confirmed that the cyber attacks took place and that the company had received a ransom demand to avoid publication, which they declined.

The company said in a statement: "While the investigation related to the attack is still ongoing, Moncler confirms that the stolen information refers to its employees and former employees, some suppliers, consultants and business partners, as well as customers registered in its database. With regard to information linked to customers, the company informs that no data relating to credit cards or other means of payment have been exfiltrated, as the company does not store such data on its systems."

Moncler concluded by apologising to all those affected by the attacks, and any inconvenience or concern it may have caused its shareholders. The statement ends: "As soon as the incident occurred, the company immediately activated a team of cybersecurity experts to contain the attack and has strengthened its IT security measures on all its infrastructures."

The company confirmed that the interruption to its IT systems and logistics services has not caused a material impact on the group's economic results.

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