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Marks & Spencer poaches two new c-suite members from rivals

Chloe Burney
04 July 2024

Marks & Spencer has poached its new Chief Commercial Officer Kara Greatorex from Aldi and its new Supply Chain & Commercial Operations Director Jon Downes from Morrisons.

Announcing the appointments on LinkedIn, the retailer wrote: "We are delighted to announce our new Chief Commercial Officer, Kara Greatorex, who will be taking the reins from Paul Friston who leaves us in October 2024 after 28 years. And introducing our new Supply Chain & Commercial Operations Director, Jon Downes."

Greatorex was at Aldi for 15 years in roles including Buying Director and Managing Director for stores. Most recently, she has been the MD of national IT and e-commerce since 2022.

Downes was previously at Morrisons, spending the past two years as its Commercial Director for Ambient & Non-food.

On 4 August, Greatorex will replace Marks & Spencer's Paul Friston. Downes is replacing Neil Adams, who has moved to M&S’s property team.

Stuart Machin, CEO at M&S, said: "Wishing a warm welcome to Kara Greatorex and Jon Downes who will be joining the M&S team later this year. Kara takes over from Paul Friston - and I want to say a huge thank you to Paul for the incredible contribution he’s made to M&S over the last 28 years."

Greatorex added: "I’m looking forward to working with M&S’s amazing suppliers and colleagues to continue offering customers the quality, innovation and value they expect."

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