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John Lewis Partnership appoints turnaround expert as first ever CEO

TheIndustry.fashion Team
15 March 2023

The John Lewis Partnership has appointed Nish Kankiwala as its first ever CEO as the group continues its ambitious transformation plan.

The former Hovis CEO and Chairman will take on the newly created role, supporting Chair Dame Sharon White with the day-to-day running of the retail giant.

Kankiwala will take up the role on March 27 2023. He first joined the group, which runs the department store chain and grocery retailer Waitrose, as a Non-Executive Director in April 2021.

The leadership shake-up will see executive directors of John Lewis and Waitrose report to the new chief, who will then report to Dame Sharon White.

JLP parted ways with previous John Lewis Executive Director Pippa Wicks last month. The changes come as the group continues its transformation plan, which has seen the company expand into new areas such as rental properties and shut a number of department stores.

Commenting on the appointment, Dame Sharon White said: “Nish and I will work closely to ensure the partnership thrives for another century.

"The new structure allows me to focus on the preservation of the partnership model and our distinctive character, on the strategy for the partnership and our big commercial choices. Nish will draw on his significant transformation experience to drive performance and profitability day to day.”

Kankiwala has previously held senior roles at Burger King and Pepsico. He also led the turnaround of Hovis, before stepping down from the bread maker last year.

He said: “It’s a great privilege to be appointed as CEO, following two rewarding years on the partnership’s board as a Non-Executive Director. I am looking forward to playing an even fuller part in the transformation of the partnership, to be a modern business loved by customers and treasured by our partners.”

The news comes a day before JLP is due to unveil its financial performance for the past year, with analysts expecting the group to record a loss which would mean its staff missing out an annual bonus payment.

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