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John Lewis launches recruitment drive amid online growth
03 May 2022

The John Lewis Partnership is recruiting for more than 150 roles in engineering and delivery driving as part of a big investment in its online shops.

The retail giant, which also owns Waitrose supermarket, said its recruitment drive will help grow its online stores, which together have more than 55 million visits a month.

Online sales have rocketed in the wake of the home delivery boom prompted by pandemic closures. They now make up almost 70% of John Lewis’s total sales, while Waitrose has seen its online share quadruple from 5% in 2020 to nearly 20% this year.

It comes after John Lewis last month said it was bringing back its 3% staff bonus after scrapping payouts last year for the first time since 1953. But plans to grow the business’s online team follows recent sweeping job cuts across its high street stores.

Last July, the group said it planned to cut a further 1,000 jobs after closing 16 department stores, amounting to nearly 4,000 total job cuts in just over a year.

The overhaul enabled John Lewis to slash costs by £170 million, while it reported a strong pre-tax profit rise to £181 million in the year to January 29.

The retailer said last week it paid off a £150 million bank loan before it was due to avoid unnecessary interest charges and to prepare for a possible UK recession.

The head office vacancies announced today include software, cloud platform, and data engineers to help innovate the business and grow its shopping apps.

It has also posted more than 70 driver openings across the UK as the demand for home deliveries of groceries and homeware remains high.

Sandra Christie, head of engineering at the group, said: “We have an industry leading team driving the digital growth of our two iconic brands, Waitrose and John Lewis.

“It’s our partners who make the difference and we’re really excited to be making this significant investment in growing our engineering talent.

John Lewis said its employees can receive benefits including flexible working, store discounts and equal parental leave.

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