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ISAWITFIRST.com launches Click & Collect with CollectPlus

Lauretta Roberts
13 June 2019

Fast fashion etailer ISAWITFIRST.com has launched Click & Collect with CollectPlus offering its customers the opportunity to collect their parcels from more than 7,000 collection points across the country.

The service costs £2.95 for delivery within two working days to the collection post of the customer's choice, many of which are open early to late.

As part of the service, CollectPlus will confirm when customer orders are ready to collect via email and/or SMS and will send reminders after three and seven days of the parcel arriving at the selected collection point, in case the customer isn’t immediately able to collect their purchase.

Customers can also track their orders using the CollectPlus app, and also benefit from free returns via CollectPlus Points within 30 days.

Andrew Stevenson-Thorpe, Chief Technology Officer at ISAWITFIRST.com, said: “As a brand, we are passionate about the service we provide to all our customers across the full cycle. At every step of the way, we strive to make it the best possible experience for each and every customer. Providing a choice of reliable, convenient and affordable delivery options is essential.

"Increasingly, customers want the ability to order and have their parcel delivered to a convenient location so they can collect their delivery at a time and place that suits them. We are delighted to be partnering with CollectPlus to offer this robust and proven Click & Collect service. They share our passion for amazing customer service and together we will continue to raise the bar to ensure we provide all our customers with a truly great experience.”

CollectPlus and Yodel CEO Andrew Peeler added: “As one of the UK’s leading fashion brands, we are extremely excited to add ISAWITFIRST.com to our growing list of Click & Collect clients. To assist their busy lifestyles, Click & Collect will enable ISAWITFIRST.com customers to shop online for products they love before collecting deliveries at their own convenience. We look forward to working with ISAWITFIRST.com to bring the latest fashion trends to our ever-growing customer base.”

ISAWITFIRST.com is currently the fashion partner for ITV2's Love Island and is dressing the female "islanders". Customers can order the looks seen on the TV show on the etailer's app.

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