Founded in Germany in 2008 by Rocket Internet, Robert Gentz and David Schneider, Zalando has gone on to become a global online fashion powerhouse.
The multibrand site has also ventured into bricks and mortar retail with off-price Zalando stores in its home market of Germany, as well as a Beauty Station store in Berlin, opened in partnership with Estee Lauder.
After a “challenging” 2018 the group announced that in Q4 it had recorded sales up during the quarter by 24.6% to €1.7bn and almost 1bn visits were made to its site in the 12-week period.
Zalando announced in March 2019 that it plans to close its own label business zLabels.
Annual Sales: €6.84 billion (2019)
Segments / Shopping Categories: Womenswear; Menswear; Kids; Lingerie; Swimwear; Accessories; Bags; Jewellery; Footwear
Parent Company/Key Investors: TH Lee Putnam Ventures; Anders Holch Povlsen; Kinnevik AB; KfW; Commerzbank; JP Morgan Partners; Quadrant Capital; DST Global; Tenglemann E-Commerce Beteiligungs
Key Brands Stocked: AllSaints; Calvin Klein; Adidas; Ivy Park; Levis; Michael Kors; Ted Baker; Whistles
Payment Methods: Debit card; Credit card; American Express; PayPal
Delivery Options: Standard delivery; Express delivery; Click & collect
Key Countries Shipped To: UK; Parts of EU
Marketplace / Aggregator: Yes
Annual Order Number: 116.2M (2018)
Average Order Value: €64.50 (2018)
Number of Active Customers: 28.3M (by Q2 2019)
Head Office Address: Mollstraße 1, Berlin 10178
Website Traffic: 3.1 billion (annually)
PR Company: K&H Communications Arabella Thorns-Hartley - Head of Fashion 020 7580 3456 firstname.lastname@example.org Jo Fletcher - Junior Account Manager 020 7580 3456 email@example.com Lisa Morley - Senior Account Manager 020 7580 3456 firstname.lastname@example.org
Chief Executive: Robert Gentz; David Schneider; Rubin Ritter
Design Director: Anne Pascual (SVP Product Design)
Chief Digital Officer: Jim Freeman
HR Director: Astrid Arndt (SVP People & Organisation)
Chief Financial Officer: David Schröder