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Launched by Dame Natalie Massenet in 2000, Net-A-Porter shook up the luxury market and proved that the customer was willing to buy high-end fashion online.

The company has gone on to become is the world’s premier luxury online fashion retailer, offering clothes, accessories and beauty from over 800 of the world’s most coveted designer brands.

Massenet stood down from the business in 2015 following its merger with Italian etailer Yoox to create the Yoox Net-A-Porter Group, which is headed up by Yoox founder Federico Marchetti.

For more news about Net-A-Porter, see our related stories below company information.

Contact Information
Head Office Address:
1 The Village Offices, Ariel Way, London W12 7GF
Website Traffic: 842.2 million visits annually
Company Information
Segments / Shopping Categories:

Womenswear; Activewear; Beachwear; Swimwear; Bridalwear; Accessories; Bags; Jewellery; Watches; Beauty; Skincare; Kidswear

Parent Company/Key Investors:

Yoox Net-a-Porter Group; Richemont

Group Companies:

Net-a-Porter; Mr Porter; Yoox; The Outnet

Number of Brands Stocked: Approx 800
Key Brands Stocked:

Gucci; Tom Ford; Prada; Canada Goose; Saint Laurent ; Balenciaga; Burberry; Givenchy; Valentino; Chloe; Fendi

Payment Methods:

Debit card; Credit card; American Express; PayPal; Gift card

Delivery Options:

Standard delivery; Premiere Daytime delivery; Premiere Evening delivery

Number of Countries Shipped To: 170
Key Countries Shipped To:

UK; US; Germany; Italy; Spain; France; Australia; Singapore

Annual Order Number: 9.5m (2017) (Across all YNAP)
Average Order Value:


Number of Active Customers: 3.1m (2017)
Key Executives
Founder: Natalie Massenet
Chief Executive:

Federico Marchetti

Managing Director: Alison Loehnis
Head of Beauty:

Newby Hands

Buying Director: Lea Cranfield
Head of Sustainability: Giorgia Roversi
Creative Director: Chiara Mestre
Chief Partnership Officer:

Lucy Grosse

Chief Marketing Officer: Chief Marketing Officer
Chief People Officer: Deborah Lee

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