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One of the largest department store chains in the UK, Debenhams is an international, multi-channel brand with a proud British heritage. The business has 240 department store destinations and is online in more than 90 countries.

Recent history has been tumultuous, in 2014 Mike Ashley of Sports Direct began building a stake in the business, which was struggling. In 2015 then CEO Michael Sharp announced his departure to be replaced in 2016 by Sergio Bucher, formerly of Amazon.

Bucher had been attempting to breathe new life in to the retailer with an experience and services first approach to retail with the introduction of blow dry bars and even gyms, along with a brand refresh.

However a raft of profits warnings followed, things came to a head in early 2019, when after several attempts to install himself as CEO, Mike Ashley was seen off as the group agreed agreed a £200m refinance deal with its bondholders that wiped out all of its shareholders

In April 2020 Debenhams filed for administration after the coronavirus lockdown forced it to shut its shops across the UK.

Company Information
Annual Sales: £2.335 billion
Segments / Shopping Categories: womenswear; menswear; footwear; accessories; kidswear
Company Size (No. of Employees): 7,895
Parent Company/Key Investors: Debenhams Plc
UK Standalone Stores: 165
International Stores & Stockists: 58
Total Global Stores & Stockists: 223
Key Concessions: Phase Eight; Dorothy Perkins; Warehouse; QUIZ
Group Companies: Debenhams; Magasin du Nord
Key Brands Stocked: Jasper Conran; Hammond & Co.; Richard Quinn; Principles
Number of Countries Shipped To: 66
Key Countries Shipped To: UK; France; Germany; China; Japan; Poland; Norway; Finland
Contact Information
Head Office Address:
334-348 Oxford Street,, London W1C 1JG
Head Office Contacts: Top Floor, 334-348 Oxford Street, London, W1C 1JG
PR Company: Designers at Debenhams handled by Liz Matthews PR.Jordan Wallace - Managing Director 020 7253 1639 jordan@lizmatthewspr.comJoanna Rose - Personal Assistant to Liz Matthews 020 7253 1639 joanna@lizmatthewspr.com
Key Locations: UK; Ireland; Denmark
Key Executives
Chairman: Mike Gifford
Chief Executive: Stefaan Vansteenkiste
Managing Director: Steven Cook (Fashion & Home)
Merchandising Director: Suzanne Brown
Buying Director: Delia Phillips
Head of Buying: Shani Delarg
Creative Director: Mark Stevens
Retail Director: Susan Reid (Regional Director)
Digital Director: Charlotte Burrows
Marketing Director: Jane Exon
Chief Marketing Officer: Abigail Comber
HR Director: Sally Greenwood
Chief Financial Officer: Mike Hazell

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