Launched by Dame Natalie Massenet in 2000, Net-A-Porter shook up the luxury market and proved that the customer was willing to buy high-end fashion online. It has gone on to become is the world’s premier luxury online fashion retailer, offering clothes, accessories and beauty from over 800 of the world’s most coveted designer brands – including Gucci, Balenciaga and Prada.

Alongside the website, the company offers a print magazine, PORTER, and a digital version, Porter EDIT, which includes weekly emails with unmissable fashion, beauty and exclusive celebrity interviews.

Massenet stood down from the business in 2015 following its merger with Italian etailer Yoox to create the Yoox Net-A-Porter Group, which is headed up by Yoox founder Federico Marchetti. Massenet went on to invest and join the board of rival group Farfetch.

Contact Information
Head Office Address:
1 The Village Offices, Ariel Way, London W12 7GF
Website Traffic: 842.2m visits (2017)
Company Information
Segments / Shopping Categories:

Womenswear; Activewear; Beachwear; Swimwear; Bridalwear; Accessories; Bags; Jewellery; Watches; Beauty; Kidswear

Parent Company/Key Investors:

Yoox Net-a-Porter Group; Richemont

Group Companies:

Mr Porter; The Outnet

Number of Brands Stocked: Approx 800
Key Brands Stocked:

Gucci; Tom Ford; Prada; Canada Goose; Saint Laurent ; Balenciaga; Burberry; Givenchy; Valentino; Chloe; Fendi

Payment Methods:

Debit card; Credit card; American Express; PayPal; Giftcard

Delivery Options:

Standard delivery; Premiere daytime delivery; Premiere evening delivery

Number of Countries Shipped To: 170
Key Countries Shipped To:

UK, US, Germany, France, Australia; Singapore

Off Season, Off-price:
Annual Order Number: 9.5m (2017) (Across all YNAP)
Average Order Value:


Number of Active Customers: 3.1m (2017)
Key Executives
Chief Executive:

Federico Marchetti (YNAP)

Managing Director: Alison Loehnis (President)
Buying Director: Jo Corrigan
Creative Director: Jon Wetherell (Head of Creative)
Marketing Director: Dana Gers
HR Director: Deborah Lee (Chief People Officer)

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