Join us and our partner Bleckmann on 20th October, for an engaging luxury afternoon tea roundtable discussion as we explore the value of returns.
With one in three fashion items bought via e-commerce in the UK returned, the need to focus on eliminating needless returns and efficiently handle inevitable returns is at the top of every retailer’s agenda. However instead of purely focusing on the cost of returns, it’s also a good time for retailer to consider the potential value in returns.
There are many ways that businesses can transform their returns process from an overhead to a profit centre through initiatives such as repair and resale. The returns process can also be a great way to build loyalty and a positive brand image among consumers.
To celebrate Bleckmann’s 160th anniversary, join us at 14:00 on the 20th October for a luxury Champagne afternoon tea in the Postillion Private Dining Room at The Langham Hotel, where you will:
Venue address: The Langham, 1C Portland Pl, London W1B 1JA
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