Eileen Fisher partners with Aptos ‘to power next chapter of retail innovation’
US fashion brand Eileen Fisher has partnered with Aptos, unified commerce solutions provider for retailers, to deploy its ONE POS platform across over 50 stores in North America.
The deal will allow Eileen Fisher to unify customer interactions across channels, increase operational agility and elevate its in-store experience.
Wes Wilson, Vice President of Information Technology at Eileen Fisher, said: “The transition to Aptos ONE will bring unprecedented flexibility to our operations, allowing us to pivot as quickly as our business needs and shopper expectations evolve.
“The platform’s out-of-the-box integrations and continuous feature delivery, paired with our deep confidence in the Aptos team, were key factors in our decision. This is more than a new software rollout - it’s a profound shift that elevates every level of engagement with our customers.”
Lori Harmon, Director of Consumer Systems at Eileen Fisher, added: “Aptos ONE’s intuitive interface and real time integrations simplify complex tasks, freeing our associates to focus on what they do best: creating authentic relationships with our customers.
“Whether looking up loyalty points or purchase history, managing real time inventory or placing endless aisle or pre-orders, the result is high touch service delivered from a single mobile device.”
With Aptos ONE POS and Eileen Fisher’s e-commerce platform accessing the same payment provider and CRM system, the retailer can now offer a "seamless shopping journey" - from streamlined returns to interactions informed by a shopper’s complete history.
Aptos General Manager, Jeremy Grunzweig, said: “It is a privilege to welcome Eileen Fisher as an Aptos customer and to support their unified commerce transformation.
“With Aptos ONE, Eileen Fisher is building the agility needed to scale its mission and define the future of responsible fashion. We look forward to a long-term partnership that helps them reach more shoppers while upholding the superior service for which the brand is known.”
