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Centre:mk sees transaction values soar as shopping centre reopens

Tom Shearsmith
17 June 2020

Centre:mk re-opened to shoppers on Monday, as over 80 stores including Primark, Next and TK Maxx began to serve customers for the first time since March.

The shopping centre reported that the average transaction values were four times higher than pre-COVID levels, as footfall soared on the first day back.

Shoppers were asked to play their part and abide by the social distancing measures that remain, including using the hand sanitising stations, following a one-way system in each section of the centre, and waiting in designated areas.

The measures put in place and the public’s willingness to follow them allowed centre:mk to provide a positive experience for those that ventured out and make purchases.

The design of the destination allowed shoppers to return safely, with its 2.5km of wide malls and 18 exterior doors.

Centre Director, Kevin Duffy, commented: “We have missed so many of our guests over the past few weeks and are so pleased to welcome them back. As a centre, we believe ‘playing your part’ is key. We had made extensive plans for our shoppers to be able to return confidently and it has paid off.

"Footfall was even better than expected and while we have had some queues for our most popular brands, because we have such wide, spacious malls and large stores, there is room for everyone to shop safely.

Everyone is aware it is going to take some time to readjust and rebuild, but early indications are that centre:mk will thrive again.

Over 80 stores re-opened on Monday with more following each day, including John Lewis which is due to reopen soon. reported live from East London's Westfield Stratford yesterday, witnessing similar social distancing methods and systems.

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