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ASOS warns some customers of potential delivery delays

Tom Shearsmith
22 November 2021

ASOS has alerted customers that it may have to delay some orders, as the company is hit by supply-chain issues, warning that its next day delivery service “won’t always be available”.

The email reads: Hey. Just an FYI, there's a chance that Next-Day delivery won't always be available (cos we're super-busy atm). If that happens, Fastest Delivery will be selected, and we'll get the order to you as speedily as we can.

"Some good news - you can now shop more styles and sizes, because we've recently started shipping to you from more warehouses, including the EU. Just a heads-up though: orders coming from these depots might take a little longer than you're used to, but you'll still get free Standard Delivery

"Thanks for being patient and choosing Premier - you peeps are our faves"

In a statement, an ASOS spokesperson said: “We have a robust, professionally organised global supply-chain operation that is functioning well. A small number of supplier orders have been deferred but this is normal for retailers.”

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