Arket launches repair and alterations service with SOJO

Nordic lifestyle brand Arket has today launched an in-store and online garment repair and alterations service with London-based fashion tech platform, SOJO.

Nationwide door-to-door bookings are available online via Arket’s website, while customers in London can take advantage of the in-store drop off and pick up services offered at Arket’s Regent Street and Covent Garden stores.

SOJO, a B-Corp Certified platform, launched in 2021 as the UK’s first clothing repair and alterations app. Today, it provides integrated solutions for fashion brands helping to reduce returns and extend the lifecycle of garments. Last summer it partnered with Marks & Spencer on a new online hub called ‘M&S Fixed by SOJO’.

Ella Soccorsi, Head of Design & Creative at Arket, said: "Our design philosophy focuses on longevity and versatility – creating garments that stand the test of time. Mending or alterations may be part of this journey, and we hope that our collaboration with SOJO can inspire customers to repair and customise their cherished Arket pieces instead of replacing them."

Josephine Philips, founder and CEO of SOJO, added: "We are so excited to be partnering with Arket to bring a repair and alterations service to their customers. Arket stores have always been locations for more than buying clothes. Since launch, they have prioritised a lifestyle offer and enhanced customer experience.

"This partnership with SOJO, introducing a new in-store repair service, adds another dimension to this experience, creating a space where customers can give renewed life to well-loved Arket clothes."

Repairs and alterations are carried out at SOJO’s East London studio, with items delivered to customers’ homes or returned for in-store collection. Prices start at £5.